The world is filled with thousands and thousands of traditional, advice-based consulting firms. One way to simplify the maze of firms in the consulting industry is to group them in terms of their competencies: operations improvement; strategy; information technology.
For nearly 50 years our strength has been data-driven operational improvements for global companies. In recent years, as our name implies, we have further differentiated our services to include a focus on implementation. In short, we describe our firm as an operational improvement firm that specializes in implementation.
Our work has been broadly distributed across an organization's value chain and across a diverse set of industry sectors. We believe our services will continue our trend of client diversification because our implementation framework can be successfully applied holistically to any organization. Further, we believe any component of our services and products can be successfully implemented in any part of any organization's value chain.
We describe our services as the following:
is best described as a service that dramatically accelerates an organization's ability to turn data into business intelligence to allow for enhanced decision-making for all or any part of the business value chain. Learn More
Typically when an organization determines it needs to tackle a specific improvement initiative, some type of analysis is performed to determine what needs to be done, whether it is feasible to do and what it is worth to do it. The output of the analysis is an implementation plan along with expected benefits. In our experience, this critical component that lays the foundation for success in the initiative often lacks the rigor necessary to manage implementation risk when performed by other consulting firms. We have been continually refining our unique data-driven methodology and competencies to the point where our clients consistently tell us that we stand alone in terms of our Implementation Engineering capabilities. Learn More
This is where the rubber meets the road. Unlike strategy consulting, there is nowhere to hide when you are in the implementation business. You either get the result or you don’t. This is the heart of what we do and the component that differentiates us from the traditional, advice-based consulting industry. Learn More
Different from our competitors we focus on processes but work with people to make change happen. People resist change if they don't see a benefit for themselves and only adopt new ways of doing things if they make sense. Our improvement operating systems are logical and rational, leveraging the use of information and Performance Analytics℠ to create a data-driven culture. The integrated systems and structures will convert your company into an operating machine that is highly focused, optimizing resources on the things that matter most, and getting the right things done with a sense of urgency. Learn More
We believe in real-time, on-the-job training when possible because people learn through doing. Whether it is Supervisory Development, Management Development, or Lean Six Sigma training, our skills development approach equips your people to meet your strategy. Additionally we offer comprehensive skills development for clients that want to build internal competencies for Business Excellence - we have integrated the various components of our framework with formal classroom coursework. Learn More
For companies that decide to implement holistically enterprise-wide, we typically work with you to develop a roll-out plan that is palatable to your organization. Although the components of are independent, there is a simple, logical implementation design to implement across your organization. The decisions you will have to make are: what parts of your organization and when. We have the resource capabilities to launch both regional and global efforts typically with just a few weeks of planning time. Learn More
For about half of our clients, we lead them on the periodic cycles of and provide them with a return on investment of 10 to 30 times the cost of our services annually.
For about 25% of our clients, we teach them what we do so that they can develop internal competencies and be self-reliant in time.
The remaining 25% of our clients ask us to implement one or more components for their company or a particular location, service, or product.
Clients of our services and products are typically CEO, COO, CFO, CIO, SVP and VP level. Lately, we have had significant interest from VP and Manager level people accountable for continuous improvement programs for their organizations. Our goal is to briefly introduce you to our services and products to determine if there is a potential fit. We believe we have highly value-added services and products, yet we realize potential clients are constantly bombarded by the consulting industry with the latest, greatest "fix." Our objective is to inform you, not to burden you. If there is interest, we are happy to visit with you in person and provide an in-depth overview of our services, products and capabilities. This typically takes about an hour. We are confident that this will be a value-added hour and you will be able to clearly assess a potential fit between your needs and .